Privacy Policy

Last updated: 10 October 2025

1. Introduction

At Arcanblancs Ltd., we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you share when visiting arcanblancs.com or interacting with any of our services (the “Services”).

By using our Website, you agree to the practices described in this Policy. If you do not agree, please stop using the site immediately.

2. Information We Collect

We may collect the following types of information:

  • Personal details: name, email, phone number, billing and shipping address.

  • Account data: username, password, and order history.

  • Payment data: processed securely through third-party providers (Shopify Payments, PayPal, etc.).

  • Device data: IP address, browser type, operating system, and browsing behaviour.

  • Marketing preferences: newsletter subscription and consent choices.

3. How We Use Your Data

We use your information to:

  • Process and deliver your orders.

  • Communicate updates, tracking, and support.

  • Personalise your shopping experience.

  • Send you marketing emails (only with your consent).

  • Comply with legal and tax obligations.

  • Improve our Website and Services.

We never sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Performance of a contract (to fulfil your order).

  • Consent (for marketing or newsletter).

  • Legal obligation (to comply with accounting or tax requirements).

  • Legitimate interest (to improve our services and prevent fraud).

You may withdraw consent at any time by contacting contact@arcanblancs.com.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy.
Once no longer required, it is securely deleted or anonymised.

6. Sharing Your Data

We may share your data with trusted partners such as:

  • Payment gateways

  • Shipping and logistics providers

  • IT and analytics services

  • Email marketing systems

All third parties are bound by confidentiality and data-protection agreements.

7. Your Rights

You have the right to:

  • Access and request a copy of your data.

  • Request correction or deletion.

  • Withdraw consent or restrict processing.

  • Object to marketing communications.

  • Request data portability.

To exercise your rights, email contact@arcanblancs.com.

8. Children’s Privacy

Our Website is not intended for users under the age of 13, and we do not knowingly collect data from minors.

9. Security

We use industry-standard security measures (SSL encryption, firewalls, access controls) to protect your information.
However, no system is entirely immune from risk — please keep your account credentials private.

10. Updates to This Policy

We may revise this Policy occasionally. Updates will appear on this page with a new “last updated” date.

11. Contact Us

If you have any questions or data requests, please contact us:

📩 contact@arcanblancs.com
📦 For B2B or wholesale inquiries: wholesale@arcanblancs.com
📍 Arcanblancs — Manchester, United Kingdom

Wholesale Enquiry